Please use this identifier to cite or link to this item:
https://dr.ddn.upes.ac.in//xmlui/handle/123456789/3413
Title: | Research on customer relation management in electric distribution utility - NPCL |
Authors: | Prakash, Bibhuti |
Keywords: | Dissertation Business Administration Customer Relationship Management Electric Distribution Utility Power Management Noida Power Company Ltd. |
Issue Date: | Apr-2007 |
Publisher: | College of Management and Economics Studies, UPES, Dehradun |
Citation: | Under the guidance of Mr. Mainpal Bhola, Faculty, UPES |
Description: | Submitted in partial fulfillment for the award of the degree of M.B.A (Power Management) |
URI: | http://hdl.handle.net/123456789/3413 |
Appears in Collections: | Post Graduate |
Files in This Item:
File | Description | Size | Format | |
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DI1310.pdf | 4.74 MB | Adobe PDF | View/Open |
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